SHIPPING & RETURNS
WHAT SHIPPING CARRIER DO YOU USE?
We use the Spanish postal service (Correos). The shipping is done within a period of 2-3 business days, from the total reception of payment. We provide a regular shipping option (which does not provide a tracking number), and an express shipping option which can be selected at checkout.
To ensure the lead times can be met, you should check that you have provided complete and accurate information concerning the delivery address (such as road number, building number, access codes, names and/or interphone numbers, etc.). Inaccurate information may result in longer delivery times or re-shipments.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
We ship all orders within 2-3 business days.
For regular shipping (no tracking number is provided):
- European orders usually arrive within 7-15 days after the shipping date,
- International orders can take anywhere between 15 and 30 days after the shipping date, depending on customs.
For expedited shipping (which provides a tracking number):
- European orders are delivered within 5-7 business days after the shipping date,
- International orders are delivered within 7-9 business days after the shipping date.
Please note that you need to include your phone number along with your order when selecting the expedited shipping option.
HOW ARE MY ITEMS SHIPPED?
All of our prints are packaged in sturdy shipping tubes and envelopes.
Return & Exchange Policy
No returns or exchanges
But please contact us if you have any problems with your order.
Exceptions may apply.
If you have any questions, please contact us firstname.lastname@example.org